SimpliSafe Review


SimpliSafe At a Glance

The SimpliSafe home security systems are straightforward, affordable, DIY home security systems suitable for customers looking for basic home security. The company offers two professional monitoring plans at modest price points–£14.99 per month and £24.99 per month–as well as a self-monitoring option for £9.99 per month. The £14.99 per month Interactive plan is SimpliSafe’s most popular option, with access to a mobile app, video recording and other smart home integrations.

The Standard plan at £14.99 per month still comes with 24/7 professional monitoring, including environmental monitoring, but not much else. It’s a solid option for customers looking for a no-frills security system that’s relatively inexpensive. The company also offers a wide variety of security cameras and motion sensors that use adhesive strips, which makes installation a breeze and renter-friendly.

Unfortunately, it doesn’t offer professional installation so that must be left up to you. But fortunately, SimpliSafe designed its components to be easy to install. SimpliSafe doesn’t require a contract, which makes it an ideal security company for customers looking for flexibility.

That’s one of the reasons it made our list of best home security companies.


Fine Print

All of SimpliSafe’s plans are billed monthly but have no contracts or extra fees. All products and systems come with a 60-day money-back guarantee and a three-year warranty. SimpliSafe equipment is unfortunately incompatible with home automation protocols, including Zigbee and Z-Wave.

There is little integration with third-party cameras, lights, door locks or video doorbells, so customers need to purchase all of their equipment from SimpliSafe for a truly seamless security system. Otherwise, customers will need to use a separate app to control the incompatible components.


Plan Pricing

SimpliSafe has a standard plan for basic intrusion and environmental hazards, like floods. They also offer a slightly more expensive plan, called the Interactive plan, that offers basic intrusion and environmental protection with the addition of home automation and video technology.

Both of these plans come with 24/7 professional monitoring. If you’re on a budget, consider SimpliSafe’s self-monitoring option. This package comes with security equipment, not including video technology, but no professional monitoring.

It’s less expensive than SimpliSafe’s other offerings to make up for that.

Self-Monitoring

Standard Monitoring

Interactive Monitoring

Monthly Cost £9.99 £14.99 £24.99
24/7 Police Dispatch X X
24/7 Fire and Medical Dispatch X X
Arm/Disarm Remotely X X X
Timeline Event Log X X X
Base Station Cellular Backup X X
Unlimited Camera Recordings X X
Video Verification X
Smart Home Integration (Google, Alexa) X X

Add-Ons and Upgrades

You can purchase additional home security components separately, either to create your own package or to customize one of SimpliSafe’s base packages. Systems support up to 100 sensors, so you can purchase additional ones to add throughout your home for enhanced home security. You can also add environmental sensors, freeze sensors and water sensors to detect and alert you in case of an environmental emergency, like frozen pipes or leaks.


Video Storage

With SimpliSafe, you can either get motion-triggered notifications at no cost or pay for cloud storage to store photos or video recordings.

With a camera recording subscription, you’ll get 30 days of video history for all subscribed cameras. You can then download these clips from your SimpliSafe mobile app or computer. Subscribed cameras can also enable video verification to enhance their system’s alarms.

Some recordings will be automatically created in a significant event, like when your SimpliSafe alarm is triggered. Camera recording subscriptions are automatically included with SimpliSafe’s Interactive Monitoring plan, but you can also purchase them individually. A subscription costs £4.99 for one camera or £9.99 for up to ten.


Installation

SimpliSafe has a setup guide that will walk you through how your new security system works.

Read through this guide to better understand the system’s components and how they work together. Customers reported that SimpliSafe’s equipment is all relatively easy to install without a professional, so even those non-tech-savvy customers can accomplish DIY installation without much of a hiccup. But if you’re extremely tech averse, you can always hire a handyman to do the job for you.

The guide will walk you through how to install your core devices–the base station and keypad. You’ll then install other devices, such as sensors and activate monitoring. For support, call SimpliSafe’s customer service hotline, which is open from 8:00 a.m. to midnight eastern time daily.


Smartphone Controls and Smart Home Integration

SimpliSafe offers a mobile app with smartphone controls with its Interactive plan, but not for its basic plan.

With the Interactive plan, you’ll get smartphone controls, video support and home automation. While SimpliSafe is not compatible with every smart home system, it will integrate with some smart home devices. SimpliSafe does not integrate with the Apple Home Kit, but it can integrate with Amazon’s Alexa, Google Home and August Locks.

If you have one of these smart devices, you can arm or disarm your alarm (among other things) from any room in the house.


How SimpliSafe Home Security Stacks Up

Customer Reviews

Contract Required

Lowest Monitoring Price

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SimpliSafe Good No £14.99 Learn More On SimpliSafe’s Secure Website https://www.consumersadvocate.org/pr/p8f579bf29be
Vivint Excellent No £29.99 Learn More On Vivint’s Secure Website http://mktp.cc/vivint2
Scout Good No £9.99 Learn More On Scout’s Secure Website https://www.consumersadvocate.org/pr/z7bf8d9a8736

Is SimpliSafe the Right Home Security Company for You?

SimpliSafe is a quality home security company that has straightforward DIY installation and relatively low-cost equipment. That said, you may be able to find cheaper equipment elsewhere, so shop around before you commit. No long-term contracts are required for SimpliSafe, which makes it a solid company for those looking for flexibility.

Its plans are also very customizable with their wide selection of add-ons, namely cameras. SimpliSafe offers basic smart home features, but not enough to satisfy those who want an advanced smart home. Consider other home security options if you’re looking to fully integrate it with your smart home equipment.


Methodology

Brief methods explanation: To determine this ranking, the Forbes Home editorial team analyzed third-party data on dozens of home security companies, with each company’s star rating determined by evaluating a variety of metrics, including:

  • Cost and contracts (15%)
  • App reviews (15%)
  • Customer reviews and reputation (15%)
  • Customer support (15%)
  • Features and smart home integration (20%)
  • Options and equipment (15%)
  • Warranty (5%)

Frequently Asked Questions (FAQs)

Is SimpliSafe as good as ADT?

Both ADT and SimpliSafe are great home security companies, but they offer slightly different services.

While SimpliSafe warrants DIY installation, ADT offers professional installation with its plans. ADT is more traditional and slightly more expensive than SimpliSafe, which is budget-friendly and portable. Both companies have their pros and cons.

Does SimpliSafe automatically call the police?

SimpliSafe will not immediately call the police if the alarm is triggered.

Instead, the monitoring team will contact the homeowner if the alarm is not deactivated within the established 30-second entry delay.

Can you monitor SimpliSafe from your phone?

You will have access to SimpliSafe’s mobile app if you purchase the company’s Interactive plan.

You can then remotely control your home security system through the app as well as receive alerts and view live video.

Can I use my own camera with SimpliSafe?

No, you can’t use your own camera with SimpliSafe.

SimpliSafe makes its own cameras that are not compatible with other equipment, so the system only works with other SimpliSafe devices.

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